Fulfillment Policy
About Us
At Digital Sales Automation (DSA), we specialize in providing tailored eCommerce management and consulting services for businesses looking to streamline their operations and boost their sales. Our offerings include comprehensive solutions for setting up eCommerce stores, ensuring brand approvals, sourcing high-potential products, and managing the entire sales lifecycle—from listing products to fulfillment and customer service.
What We Offer
We focus on making eCommerce seamless for our clients. Our services include:
- Setting up and registering an LLC for your business.
- Establishing your eCommerce store.
- Securing brand approvals and ensuring compliance with marketplace requirements.
- Finding profitable products to list on your store.
- Complete listing management for products, including descriptions and visuals.
- Order fulfillment, shipping, and logistics management.
- Managing customer service to ensure positive reviews and satisfaction.
- Full support for scaling your business and expanding internationally.
We handle every aspect of your eCommerce business so you can focus on growth.
Clear Pricing and Transparency
All prices on our website are listed explicitly in USD (United States Dollar). We ensure transparency in our pricing to avoid any confusion for international customers.
Customer Support
You can reach us through multiple channels to ensure you’re supported every step of the way:
- Email: support@dsaecommerce.com
- Call/Text: 705-809-5228
Our team is available to assist with any queries you may have.
Currency
All payments are accepted in USD by default.
Key Policies
We believe in setting clear expectations for our customers. Below are our key policies to ensure transparency and trust:
- Refund Policy: Customers are eligible for a refund within 180 days after the 24 months of service have been completed and not delivered as promised in the contract.
- Delivery Policy: For digital services, delivery timelines are agreed upon before the start of the project. Subscriptions are monthly and not eligible for a refund for an active customer. Once a contract has been signed, the client agrees not to initiate a chargeback.
- Return Policy: If the contract has been signed but the team has not started working on the account and there have not been any sales within the first 90 days, the client is eligible for a return/refund.
- Cancellation Policy: Services can be canceled with a full refund within 7 days of purchase/agreement signing date, provided no work has begun. After that, cancellation requests are subject to a prorated refund based on the work completed.
Transparency and FTC Compliance
DSA is committed to maintaining full compliance with the Federal Trade Commission (FTC) guidelines.
- Business Opportunity Rule: We disclose all required information to prospective clients, including any potential risks and clear contractual terms, to ensure informed decision-making.
- Transparency: We emphasize that every business has risks. Potential clients should not invest if they are relying on their last savings or are close to retirement. We encourage only experienced individuals with sound cash flow management skills and sufficient funding to start this business. This ensures clients can operate without relying on immediate income from this venture.
- Earnings Disclaimer: DSA does not guarantee financial results or profits. Success depends on several factors, including client engagement, business strategy, market conditions, and adherence to recommended practices. Historical examples and case studies represent potential outcomes, not typical results. Clients should thoroughly review all contracts and disclosures and consult legal or financial advisors before investing.
Privacy and Data Protection
Your privacy is our priority. We comply with all relevant privacy laws and ensure that your data is handled securely. We use industry-standard encryption and privacy measures to safeguard your personal information. For more details, you can review our Privacy Policy at https://dsaecommerce.com/privacy-policy/.
Secure Payments
We comply with PCI (Payment Card Industry) standards to ensure all transactions are safe and secure. Our website uses HTTPS encryption to protect your payment details, and we accept a variety of payment methods, including Visa, MasterCard, American Express, and more.
Promotions and Discounts
Any promotional offers, discounts, or trial offers will be clearly outlined on our website. Terms and conditions will be transparently displayed to ensure you know exactly what to expect.