About Us

At Digital Sales Automation (DSA), we specialize in providing tailored eCommerce management and consulting services for businesses looking to streamline their operations and boost their sales. Our offerings include complete solutions for setting up Amazon and other eCommerce stores, ensuring brand approvals, sourcing high-potential products, and managing the entire sales lifecycle—from listing products to fulfillment and customer service.

What We Offer

We focus on making eCommerce seamless for our clients. Our services include:

• Setting up and registering an LLC for your business
• Establishing your Amazon or other eCommerce stores
• Securing brand approvals and compliance with marketplace requirements
• Finding profitable products to list on your store
• Complete listing management for products, including descriptions and visuals
• Order fulfillment, handling shipping, and logistics
• Managing customer service to ensure positive reviews and satisfaction
• Full support for scaling your business and expanding internationally

We handle every aspect of your eCommerce business so you can focus on growth.

Clear Pricing and Transparency

All prices on our website are listed explicitly in USD (United States Dollar). We ensure transparency in our pricing to avoid any confusion for international customers.

Customer Support

You can reach us through multiple channels to ensure you’re supported every step of the way:

• Email: support@dsaecommerce.com
• Phone: +1-705-992-3253
• Live Chat: Available during business hours (M-F 24/7)
• Physical Address: 605 Ridge Street, #191, Sault Ste Marie, Michigan USA 82941

Our team is available to assist with any queries you may have.

Currency

All payments are accepted in default USD.

Fulfillment and Policies

We believe in setting clear expectations for our customers. Below are our key policies to ensure transparency and trust:

• Refund Policy: Customers are eligible for a refund within 180 days after the 24 months of service have been completed and not received as promised in the contract.  
• Delivery Policy: For digital services, delivery timelines are agreed upon before the start of the project. For physical products, shipping details and timelines will be communicated at the point of sale. We do not sell any physical product. Subscriptions are monthly and not eligible for a refund for an active customer. Once a contract has been signed, the contract ensures that the client does not open a chargeback. 
• Return Policy: If the contract has been signed but the team has not started working on the account and there has not been any sales within the first 90 days, the client is eligible for a return/refund. 
• Cancellation Policy: Services can be canceled with a full refund within 7 days of purchase, provided no work has begun. After that, cancellation requests are subject to a prorated refund based on work completed.

Privacy and Data Protection

Your privacy is our priority. We comply with all relevant privacy laws and ensure that your data is handled securely. We use industry-standard encryption and privacy measures to safeguard your personal information. For more details, you can review our Privacy Policy at https://dsaecommerce.com/privacy-policy/ 

Secure Payments

We comply with PCI (Payment Card Industry) standards to ensure all transactions are safe and secure. Our website uses HTTPS encryption to protect your payment details, and we accept a variety of payment methods, including Visa, MasterCard, American Express, and more.

Promotions and Discounts

Any promotional offers, discounts, or trial offers will be clearly outlined on our website. Terms and conditions will be transparently displayed to ensure you know exactly what to expect.